Question 1

How are your teachers verified?

Accepted Answer

Every teacher is manually reviewed by our team before they appear on the platform. We check identity documents, assess recitation quality, review a teaching demonstration, and confirm qualifications. Teachers remain invisible to families until approved.

Question 2

Is there a free trial?

Accepted Answer

We offer a low-cost paid trial session (from £5 to £15, set by us) rather than a free trial. This ensures a serious, focused first lesson and lets your child meet a teacher before subscribing.

Question 3

What times are classes held?

Accepted Answer

All class times are shown in UK time (GMT/BST). You can choose slots that fit around school and family life, including after-school and weekend times.

Question 4

Can I get a female teacher for my child?

Accepted Answer

Yes. You can filter teachers by gender. Many UK Muslim families prefer a female teacher for their daughters, and we have qualified, verified female teachers available.

Question 5

How do the weekly progress reports work?

Accepted Answer

After each week, your child's teacher submits a structured report covering attendance, the lesson completed, homework, a progress rating and comments. It's automatically emailed to you so you always know how your child is doing.

Question 6

What is your refund policy?

Accepted Answer

Refund requests are accepted within 7 days of billing. Completed classes are non-refundable. Our team reviews each request manually and processes approved refunds within 5–7 business days.

Frequently asked questions

Questions parents often ask

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